DataSlave Map Editor has stopped working

Support for DataSlave

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DataSlave Map Editor has stopped working

Postby chas3587 » Fri Jul 15, 2011 1:49 pm

We are receiving a dialog when we try to start DataSlave "DataSlave Map Editor has stopped working.

We are runing Windows 7 Pro 32 bit, DataSlave version 2.2.1.73

We have not had any recent system changes and use DataSlave daily. So this is an urgent issue!

We have tried to repair, but no change.

Should we uninstall and reinstall or is there a better way to correct this issue.

Thank you,
chas3587
 
Posts: 8
Joined: Wed Aug 19, 2009 9:34 pm

Re: DataSlave Map Editor has stopped working

Postby ian » Mon Jul 18, 2011 6:25 pm

Can you please send details of the error to support. Are you able to upgrade to the latest release, 2.2.4?

Support will contact you directly.
ian
 
Posts: 364
Joined: Sat Dec 18, 2004 8:13 am
Location: UK

Re: DataSlave Map Editor has stopped working

Postby chas3587 » Mon Jul 18, 2011 10:36 pm

How do we upgrade?

Thank you,
Charles
chas3587
 
Posts: 8
Joined: Wed Aug 19, 2009 9:34 pm

Re: DataSlave Map Editor has stopped working

Postby chas3587 » Tue Jul 19, 2011 1:40 pm

We downloaded 2.2.4 and upgraded our current version. This appears to have corrected the issue.

Thank you,
chas3587
 
Posts: 8
Joined: Wed Aug 19, 2009 9:34 pm


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