Baycastle SoftwareSupport for our products

Welcome to the Baycastle Support Area

Please visit the Baycastle Forum to register a request for support, to see tips on using Baycastle software or to place an item in the product wish list. We always welcome feedback.

Please include a clear description of the problem, including all the symptoms and the steps required to reproduce it if necessary. If you are a registered user of the software, please also include your registered name at the top of the message in order to receive priority attention.

Please review the Information on upgrading from earlier versions of DataSlave

 

Updates

You can download from below early releases of new or updated DataSlave objects. Please note that these are in beta release and you are advised to test carefully should you choose to use these objects.

To use please follow these steps:

- Download the objects to a suitable location

- Exit DataSlave

- Make a copy of the current objects. The filename is unchanged

- Copy the objects into the DataSlave directory (C:\Program Files\Baycastle Software Ltd\DataSlave)

- Load DataSlave

  Text object The Read Text is updated to support more types of encoding and asks the user if they want to adjust the schema when the imported file is changed. Version 2.0.0.27799
  XML object The first release on an object to read an XML file. Version 1.0.0.0
  VDF object The Read Visual DataFlex object now supports earlier database formats. The bug with the Write Visual DataFlex object that caused a failure if there was no input data connected when the properties are set is now fixed. Version 2.0.0.27755

 

Registering your copy of DataSlave

The DataSlave Help File includes details of how to activate the licence file. You can also download two documents that may help:

Registering your copy of DataSlave: Activating your licence file for the first time.

Re-registering DataSlave: Re-installing or moving your copy of DataSlave.

 

Need help getting started with DataSlave

We are keen to get new users or those of you evaluating DataSlave to appreciate how DataSlave can make so many tasks simple. There are many ways you can start to explore this great tool. Take a look at our guide to getting started.

 

Sample .NET scripts

Three script samples showing you how to extend DataSlave to meet even those requirements unique to your business. More...

   

News

Baycastle and Data Access partner to promote tools

September 2007, Baycastle and Data Access Worldwide have joined together in a marketing partnership to promote their complimentary tools.

Dataslave features in a new ETL report by Bloor Research

Baycastle's outstanding product, Dataslave, has featured favourably within a new ETL report written by Philip Howard of Bloor Research.

 
 

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DataSlave / Support / Getting Started